Shipping Policy
Order Booking Confirmation
- Once your order is successfully placed, you will receive a confirmation message via your registered Email.
- If you do not receive a confirmation message via email, please reach out to Customer Support to verify that your order has been successfully placed.
For Domestic Orders
• Dispatch Time
- Orders will be dispatched within 2 weeks from the date payment is received.
- Note: For pre-orders during Product Launch, the dispatch start date will be specified on the respective product page, and these orders will be shipped in batches within 7 working days from the specified date.
• Shipping Time
- Delivery time varies based on the location, ranging from 3 weeks from dispatch.
• Shipping Charges
- We offer FREE SHIPPING on all orders within India.
• Tracking and Delivery
- Once your order is shipped, you will receive a tracking number via email.
- Please ensure that the shipping address provided is correct, as we are not responsible for delays or failed deliveries due to incorrect addresses.
• Delivery Issues
- If you have not received your order within the expected timeframe, you could contact our Customer Support team for any assistance.
For International Orders
• Dispatch Time
- Orders will be dispatched within 3 weeks from the date payment is received.
- Note: For pre-orders during Product Launch, the dispatch start date will be specified on the respective product page, and these orders will be shipped in batches within 7 working days from the specified date.
• Shipping Time
- Delivery times for international orders may vary and are subject to customs clearance, import regulations, and other factors.
- Typically, shipping will be completed within 45 days from the dispatch date.
• Shipping Charges
- Shipping charges for international orders will be calculated at checkout based on the destination and shipping method chosen.
• Customs and Duties
- Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
- We are not liable for delays caused by customs processing or clearance procedures.
• Tracking and Delivery
- International orders will include tracking information once dispatched.
- For any issues regarding international shipping, please contact our customer service team for assistance.
Disclaimer
- Shipping times may be affected by festivals, long holidays, or other unforeseen circumstances.
- We appreciate your patience and understanding during these periods as delivery times may be extended.